The UK's best Tree Surgery company
Beechwood Tree Care has been Arboricultural Association Approved Contractor since 2004.
Contractors must meet robust requirements relating to
- Quality of tree work.
- Health & Safety.
- Professional Standards.
- Good Business & Customer Care Practice.
Beechwood Aims to
- Provide our customers with an efficient, effective and enjoyable service.
- To employ nice people, who are happy in their jobs.
- To look after our customers and employees in a responsible and fair manner.
- To follow and shape industry best practice.
- To make responsible profit.
So much more than the average Tree surgeon can offer
Frequently Asked Questions | Beechwood Tree Care | Average Tree Surgeon |
|---|---|---|
| What happens when I get in touch? | We have a proactive office who answer the phone 24 / 7, most email and enquiries are responded to within 24hrs. Are dedicated office staff provide an attentive service. | They might answer call or email you back, if they’re not too busy. |
| How easy is it to book an appointment? | We have 4 highly experienced surveyors and appointments are available Monday-Friday to suit your availability. | They will fit you in around their schedule. |
| Will they turn up on time? | We will always turn up on time, as agreed | Will come and look if it suits |
| Will they be knowledgable about trees? | Our surveyors have a combined 70+ years in the industry giving you access a wealth of experience and knowledge. We are passionate about tress and meeting our customers needs. | Might know a bit about trees but mainly just know how to climb a tree and operate a chainsaw |
| Will they listen to my concerns? | Our surveyors and teams want to provide solutions that make our customers happy. This starts with listening to our customers needs. | Will be more interested in what is in it for them. |
| What about council permissions? | We deal with everything for you and can advise you on likely outcomes before an application. (On most occasions we will have checked if restrictions apply before we visit you, so the surveyor can discuss it with you) | Will not want top get involved and will want you to do it. |
| Will I get a written quotation? | You will receive an official written quotation outlining the specification and cost, inc our insurance certificate and T&Cs, by email within 24 hrs of our surveyors visit | Maybe but probably just a few lines email, if you are lucky. |
| How easy will it be to ask questions and seek clarification? | Contacting us is simple and we clearly communicate at all times. If we cant provide a answer immediately, we promise to always get back to you in a timely fashion. | It will be hard to get hold of them and get a straight answer if its complicated. |
| How easy is it to book a date for works to take place? | Once our office has check that no restrictions apply or that permissions are in place. Then booking the job in is just a case of finding a suitable date that suits you. We will then email confirmation and remind you the week before. Easy | You might go on a waiting list and get a call the week before to say you job will be done. It will most certainly be what is most convenient to them, not you. |
| What will the team be like? | Led by an experienced foreman our team will be, smart, polite, professional individuals who are keen to make you happy. | A rough & ready bunch. |
| What happens on the day? | You will receive a text to tell you your team is on the way, they will arrive at the agreed time and introduce themselves. Our teams have a copy of your agreed specification, along with any relevant paperwork and videos/photos taken by the surveyor to explain the site and the works. They will walk through the work with to check everything and then carried out the work as agreed. At the end of the works they will check with you that you are happy. | Who knows? They may arrive on time and hopefully will know what they have to do but …. |
| Will all the debris be removed? | Of course, if that’s what was specified. We are often told that we have left a site tidier than we found it. | Most of it, maybe. |
| Will I be happy with the service and results? | Our teams are made up of Passionate, Caring ,Experienced tree care experts who aim is to leave our clients with a smile on their face when our works are completed. If our works do not go as expected, we ALWAYS put it right GUARANTEED | They will promise the world and deliver as much or as little as they want to give. |
| Will the whole process be ‘Fictionless’? | Absolutely | Not a chance |
At Beechwood Tree Care, we focus on People, Positivity, Trees and Innovation.
People
At the very heart of our business are the people who work here and our customers. We want our customers to be smiling and for our staff to feel fulfilled. Our highly skilled teams love the feeling of delivering an excellent service and are rewarded for doing so. We are happy when our customers are happy. We empower our staff by providing them with regular training, the most modern equipment and enough time to get the job done properly – you can’t put a branch back once it has been cut off!
Positivity
- We employ enthusiastic people with a can-do attitude.
- Our positivity shows in the quality and care we put into our work and runs through our entire business.
- We don’t look to just meet expectations, but exceed them in everything we do.
Trees
We are passionate about trees, and we want to help you care for yours. Our staff have over 100 years of combined industry experience, and all our staff are highly trained and qualified. We understand that doing the right thing for trees now has a big impact on their sustainability in the long term and on the lives of the people who live alongside them.
Innovation
Running through our veins is the desire to continually improve be more efficient.
- From our online bespoke booking systems
- Our state-of-the-art 30m tree cutting machine
- Our welfare vehicles
- Our Bluetooth headsets
- Our battery powered equipment
We are at the forefront of modern arboriculture and are constantly looking at how we can evolve and provide the best possible service.
WHAT MAKES US DIFFERENT
We are efficient.
- Easy appointment booking system
- Surveyor arrives at agreed date and time
- Written quotations sent within 24 hours of the site visit
- Questions, queries and issues responded to promptly
- Simple work scheduling system
- Teams arrive on time and well-prepared to carry out the works
We are highly experienced.
- Tree Pruning & Maintenance
- Tree Felling & Removal
- Tree Management
- Tree Inspections
- Hedge Care
- TPO Applications and Appeals
- Innovative Tree Care Solutions
- Minimising Damage
- Site Clearance
We promise that having your trees cared for by us will…
- Ensure that the right approach is taken and that you are investing in their long-term future.
- Give you the peace of mind that all the staff involved are appropriately qualified, no unnecessary risks will be taken and the work will be completed in a safe and efficient manner.
- Allow you to benefit from our tree care expertise and customer service, which is second to none.
- All our work is GUARANTEED. If anything doesn't go as expected we always put it right.
Get in touch to find out how we can help you manage your trees.
Whether you are responsible for 1 or 1000 trees, Beechwood Tree Care has the experience and capabilities to care for your trees effectively and efficiently. We provide a wide range of solutions covering all aspects of arboriculture.
If you need advice, safety inspections, minor pruning or a major tree removal, we can help. In short, if it involves trees, we can deal with it for you!
